FREE SHIPPING on orders of $99 or more to the 48 contiguous states not including Alaska and Hawaii. At this time we also do not ship to Puerto Rico or the US Virgin Islands.
We process and ship orders within 2-3 business days once received. We utilize a variety of services provided by UPS therefor shipping addresses must be to a physical location, no PO Boxes are allowed, sorry. We ship Monday through Thursday and those orders received afterward will process the following week. Once your order has been packed and a UPS label printed, you will receive your UPS Tracking Number via email. Kindly note that the estimated arrival date is just that; UPS is very good about updating their site for tracking information regarding any issues like inclement weather or holiday delays.
Should you want your order shipped on a particular day (Monday through Thursday), kindly notate that in the comments section of your order. We will do our best to accommodate that, though it's not guaranteed.
Holiday Shipping Schedule
All orders for the Christmas and New Year's Day holiday must be received no later than 10:00 am EST on Thursday, December 19th. Those orders received after that day and time are not guaranteed for holiday delivery.
If you have questions or issues with your order, please Contact Us with your order number and details about the product and issues you experienced. We will respond quickly and help to resolve the problem.