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Privacy Policy

Information We Collect

We may collect information that you voluntarily provide to us, including:

  • Name
  • Email address
  • Phone number
  • Billing and shipping addresses
  • Order information
  • Customer service communications
  • Newsletter subscription preferences

We also automatically collect certain technical information when you use our Website, including:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages viewed
  • Time spent on pages
  • Referring websites
  • General location information (city/state level)
  • Website interactions and browsing behavior

Online Store

Our online store is powered by Barn2Door, a third-party ecommerce platform.

When you click to shop or place an order, you may be redirected to our secure Barn2Door storefront: https://app.barn2door.com/brasstownbeef/all

Purchases made through the Barn2Door platform are subject to Barn2Door’s own Privacy Policy and Terms of Service. Payment information is processed securely through Barn2Door and its payment processors. Brasstown Beef does not store complete payment card information on our website.

How We Use Your Information

We use information we collect to:

  • Process and fulfill orders
  • Communicate regarding purchases
  • Respond to customer inquiries
  • Send newsletters and marketing emails (if you opt in)
  • Improve our Website and customer experience
  • Measure website traffic and marketing effectiveness
  • Prevent fraud and protect our business
  • Comply with legal obligations

Email Marketing

We use Mailchimp to manage email newsletters and marketing communications.

If you subscribe to our mailing list, your information will be stored by Mailchimp and used to send updates, promotions, recipes, farm news, and special offers.

You may unsubscribe at any time using the link included in our emails.

For more information, please review Mailchimp’s Privacy Policy: https://mailchimp.com/legal/privacy/

Cookies and Tracking Technologies

Our Website uses cookies and similar technologies to improve functionality, remember preferences, analyze traffic, and measure marketing performance.
These technologies may include:

  • Cookies
  • Pixels
  • Tags
  • Web beacons
  • Local storage

Cookies help us understand how visitors use our Website and improve user experience.
Most web browsers allow you to control or disable cookies through your browser settings.

Analytics and Tracking

We use analytics and marketing technologies including:

  • Google Analytics
  • Google Tag Manager
  • Meta (Facebook) Pixel
  • Social media tracking tools
  • Conversion tracking technologies
  • Advertising measurement tools


These services help us understand:

  • How visitors use our Website
  • Which pages are most popular
  • Marketing campaign effectiveness
  • Advertising performance
  • Website conversions

These providers may collect information about your device and browsing activity according to their own privacy policies.

Interest-Based Advertising

Information collected through cookies and tracking technologies may be used to show advertisements that are more relevant to your interests on platforms such as Facebook, Instagram, Google, and other advertising networks. You may manage advertising preferences through your browser settings or the advertising platforms themselves.

Sharing Your Information

We do not sell your personal information.
We may share information with trusted service providers that help us operate our business, including:

  • Barn2Door (ecommerce platform)
  • Mailchimp (email marketing)
  • Payment processors
  • Shipping providers
  • Website hosting providers
  • Analytics providers
  • Marketing and advertising platforms

These service providers are permitted to use your information only as necessary to perform services on our behalf.
We may also disclose information when required by law or to protect our legal rights.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information.
However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Choices

You may:

  • Unsubscribe from marketing emails at any time
  • Disable cookies through your browser
  • Contact us to request access to, correction of, or deletion of your personal information, subject to applicable law

Children's Privacy

Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
If we learn we have collected such information, we will promptly delete it.

Third-Party Links

Our Website may contain links to third-party websites, including Barn2Door and social media platforms. We are not responsible for the privacy practices or content of those third-party websites.

State Privacy Rights

Residents of certain U.S. states, including California, Colorado, Connecticut, Utah, Virginia, Texas, Oregon, Delaware, Iowa, Montana, Nebraska, New Hampshire, New Jersey, Tennessee, and Minnesota, may have privacy rights under applicable state law.

Depending on your state of residence, you may have rights to:

  • Request access to personal information
  • Request correction of inaccurate information
  • Request deletion of personal information
  • Obtain a copy of your personal information
  • Opt out of certain targeted advertising or profiling activities

To exercise these rights, please contact us using the information below.

Changes to This Privacy Policy

We may update this Privacy Policy periodically.
Changes become effective immediately upon posting to this page. The Effective Date at the top of this Policy indicates when it was last revised.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact: